Ramon was prompt and very helpful and informative. super professional.
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Ty is always professional and friendly. Great service! Love this company.
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Chris was very thorough and professional. Once he finished his inspection he reviewed with us. We’ll done.
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Bryan was very helpful in explaining the plumbing problems and offering effective solutions.
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Extremely polite, professional, and very nice guy. Would and will recommend.
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Delfino Rojas, their technician, is very helpful. He explained to my husband and I the pros and cons issues of our clogged tab shower and shower hand piece why it’s dripping water. He fixed both with reasonable price.
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Dylan was prompt, courteous and very pleasant to work with. He clearly and patiently answered a few questions I had. Thompson Plumbing, Heating & Air Conditioning replaced my AC and furnace 10 years ago, and have always been great to work with.
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Installed 20 x 24 x 1, Provided proposal for replacement of existing registers; Trenance would like to replace the Master-bedroom 14 x 6 and living room 14 x 8 registers with OBD registers and would like to send inquiry to management, “can anything be done about damage to hallway drywall during installation.”
Thompson Plumber provided several estimates to Stacy for clearing mainline. Stacy will call a couple other companies and get some more estimates. She will call us back if she needs to reschedule.
AC Maintenance completed on 14 yr 4 ton split gas Trane attic system; ran to cool, all components operating properly; unit pulls 96.6 start up amps, recommend installing Hard start kit to extend life and increase efficiency of existing condenser; cleaned washable filter, clear condensation drain line and cleaned condenser coil; no further recommendations at this time.
Called customer to give update on new repipe pricing
Customer has a slab leak going from the garage to either the washing machine or to the guest bathroom. The new pipe would go up into the attic and down to either fixture. Price is for all parts and labor. Price does not include any drywall repair.
Price is to reroute a leak water line from the water to heater to the washing machine. We will also be setting the water heater on a new water heater stand.
Cooling maintenance on an 8 yr old trane condensing unit. System is operating well. Noticed a slight smell coming from the contactor which usually is the coil beginning to fail. Tested low voltage/contactor and every thing checks out.
Cooling maintenance on a seven year old maytag. Found a leaking suction side shrader and an higher than rated start up amp draw. Recommend a condenser coil cleaning also as the visual inspection of the condensing coil showed a build up of dirt.
Leak was located, customer chose to dig up themselves. Recommend replacing entire pvc main with a copper main, more durable and reliable material,to avoid any other leaks. Gardener could dig and backfill, Thompson would just install water service for 3k.
Customer called us out because he had water underneath his kitchen sink. When I arrived I ran the faucet for several minutes and did not see any water leaking from anywhere. I filled the sink up and inspected the drains but did not see any water. I ran the garbage disposal and again, no water leak. After approximately 15 minutes no water leaks appeared. I cut the backboard out and drywall to inspect inside the wall. Everything in the was was dry as well. Finally we discovered that the leak was coming from the kitchen faucet sprayer. It would only leak if you moved the faucet head . If it was stationary nothing would happen. I tighten it down and explained to the customer that he might need to replace the faucet or call the manufacturer to get a new faucet or repair parts. He will monitor the faucet and call us back if he sees any water leaks.
AC Maintenance and Heating maintenance completed on 18 yr split gas 2.5 ton Trane system; cleared condensation drain line, filter inspected, and cleaned condenser coil; no recommendations at this time; all components operating properly and within manufacturer specifications.
Estimate provided for replacement options; Recommend 18 SEER option
Thompson Plumbing Heating & Air Conditioning came out to provide an estimate for the installation of a client supplied water heater. Client has WH on hand and is looking for estimates at this time.
Thompson plumbing provided estimates to install new 40 gallon water heater up to code. Install new water heater vent. Replace two exterior hose bibs. Replace washing matching supply lines. Thompson plumbing checked hallway bathroom for water leaks. Thompson plumbing ran water down tub diverter and showerhead but did not see anything leaking from the plumbing. Thompson plumbing did take pictures and video of tiles in hallway shower with large cracks from the tub to the ceiling. Thompson plumbing believes the water is seeping through the cracks and getting into the walls causing moisture. Thompson plumbing did locate large amounts of moisture behind shower valve near access panel. Thompson plumbing recommends restoration and remediation to dry out.
Estimate to replace the furnace. When entering the house I noticed the sound of water running, traced to the master bedroom toilet and found the flapper stuck in the open position. When it comes to the hvac system there are estimates for repairs, furnace replacement and furnace + ac replacement. Vents in the garage have been dry walled over and recommend a drywall contractor to handle the issue from start to finish.